How we collect, use and protect the personal information you share with us.
Last updated: to be confirmed at launch
Your privacy matters to us. This page explains, in plain terms, how we collect, use and protect the personal information you share with us — whether you’re applying for a rental, submitting a maintenance request or simply getting in touch.
If you ever have a question about your information, you’re welcome to reach us at info@acornproperties.ca.
We collect information you provide directly — such as your name, contact details, employment and income information, references and uploaded documents — when you apply for a rental, submit a maintenance request, or contact us. We may also collect limited information automatically when you use our website.
We use the information you provide to review rental applications, respond to maintenance requests, manage tenancies, and reply to your enquiries. We use it only for the purposes for which it was provided, and as permitted or required by law.
We do not sell your personal information. We may share it with service providers who help us operate — for example, to verify references or securely store application documents — and only as needed to provide our services or to comply with legal obligations.
We take reasonable administrative, technical and physical measures to safeguard the information you share with us, and we retain it only as long as necessary for the purposes described here or as required by law.
You may request access to the personal information we hold about you, ask us to correct it, or ask a question about how it’s handled. Contact us using the details below and we’ll respond in accordance with applicable privacy law.
We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated noted above.
Questions about your information? We’re glad to help.